Field Service and Installation Engineer - NEW

Main Responsibilities, include but not limited to;

The installation of company products at clients premises, including necessary infrastructure and connected ancillary devices, as per our clients needs to an expected high standard.

The Maintenance, both planned and reactive, of company products. Diagnosing and repairing faults to the clients satisfaction. Identifying and rectifying possible future product failures

Maintaining records as specified by the company of client visits, repairs, installations and getting client confirmation of satisfaction.

Giving clients any necessary product information or training required to both operate the equipment proficiently and to aid them in resolving minor issues themselves and determining when a call out will be necessary.

Responding to emergency call outs or receiving emergency assistance telephone calls on a rota basis.

Maintaining the company's professional image and high standards of workmanship at all times when representing the company both on and off site.

For further information regarding the role please contact us via email with your CV

Recent Case Studies

The level of after sales support offered by FTL is paramount and we have found the technical support team to be one of the best we have ever dealt with - there has never been anything that they haven't resolved immediately and their staff are quick to respond, knowledgeable and professional.

IT Manager
Elegant English Hotels

With their technical ability, Isoscan has installed and maintained various systems which allow bmi to maintain cost effective management of key sites. I can safely recommend Isoscan as a competent and trustworthy contractor.

Facilities Manager

The system has been durable and reliable with ongoing development and support, keeping our security systems up to date and at the forefront of industry advancements.

Amenities Manager
East Northamptonshire Council