Call for a complimentary security risk-assessment and security survey on 01344 752 222

Contact Us

NSI Gold Security Maintenance Services

FTL Secure Solutions' commitment to support you after survey and installation continues throughout the lifecycle of the system. As well as a standard 1 year parts warranty, we are able to offer bespoke maintenance agreements that work for you.

As experienced security experts, our knowledge extends well beyond that of the companies’ we are partnered with. As a result, we are able to offer competitive and effective maintenance packages for your existing security systems, ensuring you get the most out of your security.

What we offer

FTL Secure Solutions offer a maintenance service that is bespoke to your needs. This means we can pro-actively visit your site just once per year, or as many times as you think is necessary. We also offer cost-effective pro-active contracts, whereby we visit site once or twice per year inspect the systems and make sure we spot any developing faults before they become serious.

Systems that are regularly maintained and looked after will, without question, last longer. Whilst a small saving on your opex budget might seem appealing, the cost of replacing a system that has been allowed to degrade (both hardware and cable) can be hard to swallow.

By entering into a maintenance contract with FTL Secure Solutions:

  • You are guaranteed response times
  • You have access to unlimited technical support
  • You will have access to an emergency out of hours contact number
  • You have the peace of mind that your security system will run for its expected life span, and that any problems are stopped before they become critical

FTL Secure Solutions are also excited to be introducing a cloud based client maintenance portal. This area offers clients a simple means of extracting data about their systems (data sheets, codes, and operational manuals), booking reactive and proactive maintenance visits and logging contact with your Account Manager.

Contact FTL Secure Solutions today on 01344 752 222 to discuss how our bespoke security maintenance packages can benefit you.

Recent Case Studies

“Monkton Combe School have used FTL since 2014, they have been very helpful with assisting Monkton with their initial installation of electronic door access control and developing the schools system. The school has TDSI installed, at present we have 80 doors with electronic access control. We have a good working relationship and they are always available to offer advice over the phone or attend within a short period of time dependent on security needs if we have any issues. We have found them to be very proactive.”

A. Clark
Monkton Combe School

“Extremely professional, efficient and friendly. Been a pleasure to work with.”

I. Davis
Wellington College

The level of after sales support offered by FTL is paramount and we have found the technical support team to be one of the best we have ever dealt with - there has never been anything that they haven't resolved immediately and their staff are quick to respond, knowledgeable and professional.

IT Manager
Elegant English Hotels

“FTL have provided us with excellent service from pre sales through installation and post install bug fixes (even when it was our fault). Their technical skills and focus on details makes us feel confident in the systems installed in our school. This has allowed us to use them throughout our school on a variety of projects and are confident we have the right solutions in place to offer a safe learning environment for our students and staff.”

B. Maytham
Gumley House Convent

“Working with FTL has been a straightforward and reassuring experience at all stages. Their process is extremely thorough and exacting and they make a significant effort to ensure that your requirements have been fully understood and will confirm at all stages that they have correctly understood the solution you are asking for. They work extremely well on site maintaining professionalism at all times whilst keeping work quick and disruption to a minimum. They have delivered a top quality solution at BEN and have at every stage ensured that we fully understood exactly what we were paying for before going forward with any works.”

B. Cummins
BEN Motor and Allied Trades Benevolent Fund, Lynwood Court Care Home

With their technical ability, Isoscan has installed and maintained various systems which allow bmi to maintain cost effective management of key sites. I can safely recommend Isoscan as a competent and trustworthy contractor.

Facilities Manager
bmi