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NSI Gold Security Maintenance Services

FTL Secure Solutions' commitment to support you after survey and installation continues throughout the lifecycle of the system. As well as a standard 1 year parts warranty, we are able to offer bespoke maintenance agreements that work for you.

As experienced security experts, our knowledge extends well beyond that of the companies’ we are partnered with. As a result, we are able to offer competitive and effective maintenance packages for your existing security systems, ensuring you get the most out of your security.

What we offer

FTL Secure Solutions offer a maintenance service that is bespoke to your needs. This means we can pro-actively visit your site just once per year, or as many times as you think is necessary. We also offer packages that cover all inclusive maintenance (all site visits and parts are paid for in the contract) or cost-effective pro-active contracts, whereby we visit site once or twice per year inspect the systems and make sure we spot any developing faults before they become serious.

Systems that are regularly maintained and looked after will, without question, last longer. Whilst a small saving on your opex budget might seem appealing, the cost of replacing a system that has been allowed to degrade (both hardware and cable) can be hard to swallow.

By entering into a maintenance contract with FTL Secure Solutions:

  • You are guaranteed response times
  • You will not be charged callout charges
  • You have access to unlimited technical support
  • You will have access to an emergency out of hours contact number
  • You have the peace of mind that your security system will run for its expected life span, and that any problems are stopped before they become critical

FTL Secure Solutions are also excited to be introducing a cloud based client maintenance portal. This area offers clients a simple means of extracting data about their systems (data sheets, codes, and operational manuals), booking reactive and proactive maintenance visits and logging contact with your Account Manager.

Contact FTL Secure Solutions today on 01344 752 222 to discuss how our bespoke security maintenance packages can benefit you.

Recent Case Studies

The level of after sales support offered by FTL is paramount and we have found the technical support team to be one of the best we have ever dealt with - there has never been anything that they haven't resolved immediately and their staff are quick to respond, knowledgeable and professional.

IT Manager
Elegant English Hotels

With their technical ability, Isoscan has installed and maintained various systems which allow bmi to maintain cost effective management of key sites. I can safely recommend Isoscan as a competent and trustworthy contractor.

Facilities Manager
bmi

The system has been durable and reliable with ongoing development and support, keeping our security systems up to date and at the forefront of industry advancements.

Amenities Manager
East Northamptonshire Council