Extended Warranty Benefits:

Most products include a two year warranty and are manufactured to industry standard. Extended warranties and support can be purchased either at the point of ordering or at a later point, typically at yearly intervals.

Hot Swappable Product Support:

Products installed in sensitive areas or at vital interconnect points, uptime is of paramount importance. Challenging the prohibitive cost of 24/7 support contract costs, Fibre Technologies LTD offers an alternative by budgeting into the original solution a provision for a discounted hot swappable product, offering peace of mind at a more reasonable cost.

Product Installation:

In addition to product sourcing, Fibre Technologies LTD is equipped to support customers without the in house resource necessary to successfully deploy a solution.

Product Recycling:

In line with obligations under the WEEE Directive, Fibre Technologies LTD have measures in place to recycle all products sold under scheme number WEEE/JH0508VR.

Site Auditing and Installation:

Fibre Technologies LTD can test and audit customers networks to identify any issues. Charged per day, per engineering, Fibre Technologies LTD will attend site to complete the audit and product a comprehensive report detailing the identified issues and the recommended solution.


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    Product Support